Water Leaks


Don't let a water leak run you dry!

Water Leaks may occur from a number of plumbing pipes and fixtures such as hot & coldwater pipes, waste pipes, stormwater pipes, roofs & gutters, taps, toilets, kitchen & laundry sinks, appliances and hot water heaters.

Let us help identify the problem and get it fixed as quickly as possible.


Did you know?

Homeowners’ insurance may help cover damage caused by leaking plumbing if the leak is sudden and accidental (eg. burst water pipe that flood a room). However, insurance may not cover damage resulting from poor maintenance.



Water Leak

6 Common Types of Water Leaks

  • Leaking Shower – faulty water proofing, faulty waste pipe, leaking shower head.
  • Leaking Toilet – leaking inlet valve to the cistern or leaking outlet valve to the pan.
  • Leaking Kitchen Sinks – leaking waste trap under the sink, leaking flexi hoses to the mixer, leaking hoses to dishwasher or leaking garbage disposal.
  • Leaking Hot Water Heater – corroded tank and leaking water.
  • Leaking Water Main – due to ground movement poly water pipes feeding the house can split and crack resulting in substantial underground water leaking. Poor backfill material is another common cause of damage to poly water pipes e.g. sharp rocks, debris, bits of concrete). As specified clean sand should be used for backfill.
  • Leaking Roof – deteriorated flashing, poor installation of whirly birds or skylights. Rusted gutters and downpipes.
Water leak

3 Common Signs of a Concealed Water Leak

Your property’s water meter is spinning when no taps or water appliances are turned on.

You can hear the sound of water running either in a wall or down a drain / waste pipe.

Damp areas – eg. the wall behind a water pipe, a ceiling under a waste pipe, damp & smelly kitchen or laundry cupboards.

Water leak

Potential Damage from Water Leaks

Damage from water leaks may vary from minor to major depending on the affected materials, amount of water leaked and duration of the water leak.

For example, an underground water pipe may be leaking under the house and causing concrete slabs of house footing to subside resulting on costly repairs. A shower waste pipe leaking in a ceiling may only leak water while having showers resulting in the ceiling absorbing the water and over time collapsing and needing replacing. This repair work being less costly.


Fixing Water Leaks

Leaking Taps – repairing leaking taps are a cost-effective solution and can be performed on most makes and models. The servicing process typically involves dismantling the tap, reseating the existing tapware, which provides a clean new looking surface for the new washer to seat on. At the same time the spindles ‘o’ rings are replaced to ensure the taps are easier to turn on and off.


Underground Water Leaks – repairing underground leaking water pipes might be more complex depending on the location, depth of pipe and type of pipe. (e.g. under a driveway, house or water tanks).

This servicing process may require the following; specialised leak detection equipment, demolition work (cutting out concrete slabs), excavation, repairs to pipe & reinstatement.

In some water leak cases, it might be more cost effective to replace the existing pipe with a new pipe (called a by-pass) to avoid damaging existing areas and provide a more reliable new water pipe.

Note: local governments may provide a concealed water leakage relief, so be sure to visit your local governments website for details.

How to Read your Water Meter

The Bucket Test